When will my purchase ship?
Unless noted, we ship all of your purchases within 7 days.
When your order has shipped, you will receive a shipping confirmation email that will include your order information and your tracking number. You will also receive delivery confirmation.
How Long Will It Take To Get My Package?
All purchases are shipped using USPS. Average shipping times are currently less than 5 days after shipped.
You will receive a tracking code once your purchase has shipped.
How do I become a featured partner
We are always looking for like minded products to add to our webstore. Please send us an email at info@Richtual.co to learn more.
Orders and Returns
How do I place a wholesale order?
Please reach out to us at firstname.lastname@example.org
My purchase is damaged
If your order has defects or you suspect it was damaged during manufacturing, please reach out to us at email@example.com, and we will be happy to work with you to remedy the situation.
How Can I Cancel Or Change My Order?
After placing your order you will receive an order confirmation via email. Please send an email with your order# to firstname.lastname@example.org to make changes or cancel your order.
How Do I Track My Order?
Yes, you can! After placing your order you will receive an order confirmation via email. When the order ships, you will receive another email with the tracking number and a link to trace the order online with the carrier.